Good but not great
This is my third Armarkat cat tree that I have purchased. The other two get 5 stars from me, but this one only gets a 3. I love the height and all of the features, but there were a few drawbacks to this model (in design and construction) that make this one less than idea. Don't get me wrong, the cats love it, it's just not up to the quality that I expect from Armarkat. My issues: 1) The ladder is just all around flawed. The angle at which it needs to be installed makes it taller than the other posts, so it doesn't fit well. Additionally, the brackets attached to the ladder are secured poorly (only 1/2' screws into soft compressed wood). My ladder arrived with one screw ripped out and another bracket loose with a stripped screw. In installation, two other screws stripped out of the wood because the brackets do not align well with the holes - they're far down the ladder so the ladder is flush with the boards and the bracket is over a quarter inch away. If you tighten the screws in the brackets with any tension, other screws strip out. Very frustrating. 2) The tree indicates multiple loops to hang the cat toys from, but my tree only came with one loop. I have had to make additional (not hard) with twine and a staple gun. 3) The tree base scratches the floor when it moves, which happens with a narrow tall tree and psychotic cats. They run up and down the tree and leap off, and the tree wobbles, and you can hear it making hard contact with the floor. I added felt feed to the bottom which has helped, but aren't perfect. One would think Armarkat would design for this. Overall the tree is functional, but the poor design elements have knocked off some points for me, and I would have probably preferred to get a different model in hindsight. This will not keep me from buying Armarkat again, but hopefully they improve their quality in the future.