All replacement parts are shipping free to the Continental U.S.; if you need them outside of USA, please contact us.
If you need any hardware to go with your replacement part order, please tell us in "Customer Comments" field while checking out.
We've had this tree for almost 10 years-this is the first time scratching posts had to be replaced & that was only 3-We have 3 very active Siamese cats who are on the tree & use the scratching posts all the time-We added a smaller tree to put next to the tall tree to make it easier for a cat who is no longer with us with cardiac issues to get up to his spot to rule the world-it just made it more fun for every one ! We would never buy any other cat tree/furniture than Armarkat!
We recently moved and thought we'd kept all of the parts together, but the hardware hasn't been found. I tried the hardware store, but parts weren't available. I was so happy to find that I could order the hardware set. It came quickly and we have a very happy cat!
Was an international customer. Initially had problems with purchasing replacement part. Replied to customer service. They handled it well. Arrived safe.
I disassembled my cat gym of 12 years, washed the rug covered parts and now reassembled with the new posts it looks almost like new. It's great!!
Remove the old, replace with the new.....no problems.
If you take into account the fact, that you pay a bit over $100 for the whole thing, paying $20 for a single post... way overpriced. I prefer to disassemble the whole climber and switch heavily worn posts, rather then go and pay more than $100 for new ones. The quality, though, is pretty good, delivery is fast and smooth. I would totally love it, if it were not so overpriced. ARMARKAT: You get what you pay for! We give you the highest quality products you will find on the market.
With 4 cats, our cat tree gets constant use. The lowest level was showing wear from all of their jumping and playing escapades. I ordered the replacement piece and had it in less than a week. It was very easy to replace. The cats are very happy.
I had to replace a post in the middle of the tree, but I was able to do it without disassembling the entire tree, which I was very happy about. Of course cats make everything more difficult, but even with them climbing all over the tree while I replaced the post, the tree held up and the post was installed in under 5 mins! It took the cats over a year to stratch the original post to smithereens, so I'm sure this one will hold up just as well. Replacement parts were not expensive and I had free shipping! The post arrived before the estimated delivery date, even though I'm on the other side of the country! I'm very happy with my new post. :)
I am very pleased about how my order was handled and delivered. The 3 leg replacement parts arrived in great condition, and in time. Thank you, Armarkat! Kim Adams
I've had my cat tree 2 or 3 years. My 2 cats have claws and use mostly one post for a scratching pad. I needed to replace it because one cat chews on the fibers that stick out. I looked up the cat tree model # on the website, ordered 2 posts, and they came quickly. Very happy with the fact that extra parts are available, and the post replacement is very easy. If you're just buying a tree, keep the little bolt tightener that comes with the original tree and replacement is a snap.
Armarkat
