All replacement parts are shipping free to the Continental U.S.; if you need them outside of USA, please contact us.
If you need any hardware to go with your replacement part order, please tell us in "Customer Comments" field while checking out.
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Great that they Offer Replacement Parts...
I have 7 cats and have 8 cat trees from this company, absolutely the BEST cat trees on the market! What a pleasant surprise to find out I could order replacement parts when they get worn, thank you. ARMARKAT: You are SO welcome!
Did not receive item. ARMARKAT: Here's hoping you have emailed firstname.lastname@example.org about your missing order. We take pride in cat-stomer service and we would jump on this right away!!!
Received the cat tree product "H" very fast. It arrived in one piece and seems much sturdier than the one I had before (it was from a different company). The cats are enjoying it again!!!