Classic Cat Tree A6601

I HAVE BOUGHT OTHER PRODUCT FROM YOU, HOWEVER THE ONE WE JUST BOUGHT HAS A SCREW THAT DOES NOT WORK (W3) AND IS NOW STUCK IN OUR R POST AND WE ARE UNALE TO PUT THE TOP ON THE TREE. I CALL THE NUMBER ON THE WEBSITE LAST WEEK AND LEFT A MESSAGE AND STILL HAVE NOT HEARD BACK FROM ANYONE! DO YOU NOT HAVE A NUMBER THAT I CAN SPEAK TO SOMEONE? I WOULD REALLY LIKE A NEW (W3) SCREW AND R POLE SO WE CAN FINISH PUTTING TOGETHER OUR TREE. Armarkat Sales Representative: We are sorry that we didn't call you in a good time frame. To work more efficiently, keep our prices competitive, we only provide voice mail and email to our customer. But we usually response the voice mail and email within 24 hours. To get the replacement is very easy. You just need to email us at help@armarkat.com with your purchase receipt, the image of of defective product, you will be guaranteed to receive the response within one business day.

Very sturdy and well put together, simple instructions. Agree with other review though, hammock and house are not big enough for large cats. But overall, very satisfied! Thank you!

Excellent cats love it, only flaw big cats cant fit in the pieces

Easy to put together. Our cats love it!

I love this cat tree. My cat has played on his tree for three years now and it is still in great condition. He loves the basket for sleeping and the high perch for looking out of the window. We only had to replace the base (about seven months ago) that was broken when teenagers fell into it. The shipping on the tree itself and the replacement part was very fast. Easy to put together and half the price the local pet store wanted. We will be ordering again soon for our new kitten. Thank you for the great products you sell!

I think this is the ultament dat tree for all cats big and small............"

"I've had this tree for a year and a half now, and all four cats who have used it have seemed to love it. It seems to be a very good quality product, and if Armarkat made bigger ones, I would definitely buy from this company again! The price is really good too. I would never buy one at a pet store, because they're way cheaper to buy from online companies like this! The only thing is that it seems a little wobbly. I have to put it in the corner of the room. But it's not a big deal. Very satisfied overall!!"