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15 Reviews Hide Reviews Show Reviews
Received parts timely and packaged very well along with hardware. Excellent customer service.
Glad I could replace worn parts. My cats love the tower
Love this cat tree, had it for years and one of the posts was starting to break (this is the one that gets the most use) so i just replaced that post and it's good as new.....we have four cats and they all love it!
Having 3 exuberant nail-sharpening cats that love this cat tree over my furniture is a blessing. Fortunately, I can get reasonably priced replacement parts when the claws take their toll on the posts. If I wasn't so lazy, I could probably re-wrap the old worn out ones, but like I said, I'm lazy.
I got 4 replacement posts that should hold me until next year. It's nice to not have to replace the whole tree for a worn out post.
It's great to be able to replace parts on a cat tree. I've had this cat tree for many, many years! My cats love this tree!
My 11-pound cat loves to jump to the top platform at full speed from a nearby chair. Finally, after nearly three years, the support post started to wear out.
It's great that Armarkat sells spare parts so I can repair the expensive cat tree rather than replace the whole thing. That's the kind of customer-focused business that will keep me coming back.
I have two cats, one of whom is blind. The blind cat especially loves the cat tree but I noticed he had a bit of difficulty coming down from the very top platform as he had to reach quite a way to find the next platform down. I ordered a taller "S" post and replaced a shorter "R" post with it creating a stair step effect which makes it easier for the cat to go up and down. The posts were very easy to change out. The tree has worn very well and still looks brand new after almost two years.
We have two cats, and they both love their tree. The scratching posts get a lot of action! The part we ordered (pole S) was delivered right to our door, and was a breeze to swap out with the old one.
It's a replacement part - it does exactly what it is supposed to do, and it also fits on a cat condo made by a competing brand.