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All replacement parts are shipping free to the Continental U.S.; if you need them outside of USA, please contact us.
If you need any hardware to go with your replacement part order, please tell us in "Customer Comments" field while checking out.
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My cats love this
My cats (Birmans and Siamese) love this cat tree and they both like to sleep in the top bed, unfortunately the bolt that attaches the top bed to the rest of the cat tree is weak and can break, as has happened to me. Apart from this it has stood up to some pretty rough treatment.Hope this helps