All replacement parts are shipping free to the Continental U.S.; if you need them outside of USA, please contact us.
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With 4 cats, our cat tree gets constant use. The lowest level was showing wear from all of their jumping and playing escapades. I ordered the replacement piece and had it in less than a week. It was very easy to replace. The cats are very happy.
I had to replace a post in the middle of the tree, but I was able to do it without disassembling the entire tree, which I was very happy about. Of course cats make everything more difficult, but even with them climbing all over the tree while I replaced the post, the tree held up and the post was installed in under 5 mins! It took the cats over a year to stratch the original post to smithereens, so I'm sure this one will hold up just as well. Replacement parts were not expensive and I had free shipping! The post arrived before the estimated delivery date, even though I'm on the other side of the country! I'm very happy with my new post. :)
I am very pleased about how my order was handled and delivered. The 3 leg replacement parts arrived in great condition, and in time.
Thank you, Armarkat!
I've had my cat tree 2 or 3 years. My 2 cats have claws and use mostly one post for a scratching pad. I needed to replace it because one cat chews on the fibers that stick out. I looked up the cat tree model # on the website, ordered 2 posts, and they came quickly. Very happy with the fact that extra parts are available, and the post replacement is very easy. If you're just buying a tree, keep the little bolt tightener that comes with the original tree and replacement is a snap.
I'm glad I can order replacement parts and they do come quickly. However, the posts were very pricey! By the time I had placed my order, I should have just ordered a new cat tree. The total was that expensive!
Well made, just like everything else from Armarkat. I used it to replace a taller post so that my cat tree would be more stable. I love that they're interchangeable.
It was nice to be able to order spare parts for our cat trees. The diagrams of each tree was invaluable. Our furry kids are rough on the trees so I imagine I'll be ordering more parts in the future.
My cats love to scratch on these sisal posts. We got them to quit scratching on the furniture after purchasing the cat condo with these posts. These are replacement sisal posts since they do get worn down after about a year or so.
I've owned the same Armakat tree since 2006 and I've been able to keep it in like0new condition thanks to the availability of replacement parts from the website. It's a great convienicence to know the parts are available so that I can avoid the cost of buying a brand new tree every couple of years.