All replacement parts are shipping free to the Continental U.S.; if you need them outside of USA, please contact us.
If you need any hardware to go with your replacement part order, please tell us in "Customer Comments" feild while checking out.
Posted by Gary S. on 29th Aug 2013
Well made, size and mounting exactly as original, (may have different shade of rope the only negative).
I've been buying replacement parts for this tree for years. I've had it so long I can't remember.
I have 5 cats and they all use this as their scratching post so it takes quite a pounding.
The two youngsters are now 3 and they grew up with this tree. It's been a great addition and the cats all love it.
Posted by Unknown on 19th Aug 2013
Originally the replacement piece looked too big when I held it up to the part I was replacing. I decided to try it before I sent it back. I did and it was perfect. The delivery was speedy and in perfect condition. I highly recommend using this company. They have an outstanding product line. Without this product my cats would have scratched my furniture. They love it so much, they only use for scratching. Please disregard previous review which said it was the wrong size.
Posted by B. Peterson on 14th Mar 2013
My kittens grew up with this cat tree and as they grew, the poor tree took a beating. They even managed to knock it over! When they did it damaged the cat cube, and the platform for the cube. The replacement parts came quickly and I was able to install them in 20 minutes! Now I have my cat tree back, and the kittens are now cats. This tree will last a long time!